NACAR HEALTH

Healthcare Experience Design

Closing the gaps in
healthcare experience FOR

By identifying and solving non-value practices through the health care process
By aligning and connecting all stakeholders involved in the healthcare ecosystem
By covering intersectorial needs leaverating smooth transition across different levels of care
By providing specific and connected solutions for each gap
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Setting
the New
Standards

1

CLINICAL NEED

2

IDEA

3

PROOF OF CONCEPT

4

PROOF OF VISIBILITY

5

PROOF OF VALUE

6

INITIAL CLINICAL TRIAL

7

VALIDATON SOLUTION

8

APPROVAL & LAUNCH

9

CLINICAL USE

10

STANDARD OF CARE

Incorporating all relevant stakeholders from the outset when initiating the planning of a new action.

Not only professionals in technology, regulation, business, and clinical domains but also the end-users and their experiences, whether they are patients, families, or any part of the healthcare support system.

A collaborative approach spanning from the initial idea to the proof of concept, its validation, and the final launch.

Design with care, care through design.

01

Empathetic

Demonstrating genuine care and closeness towards patients, caregivers, and healthcare professionals.

02

Inclusive

Ensuring that design solutions are inclusive and accessible to all individuals, regardless of their abilities or backgrounds.

03

Human-centered

Placing human experience at the core of all design decisions, focusing on their pains, needs and aspirations.

04

Reliable

Building trust and credibility through transparent and reliable communication and design practices.

05

Innovative

Striving for continuous improvement and embracing innovative design solutions to enhance healthcare experiences and outcomes.

06

Actionable

Efficiently executing, scaling and adapting to changing demands and growth without compromising performance, quality or sustainability.

Design-driven Empowerment in Healthcare​

HEALTHCARE
EXPERIENCE
DESIGN

Empowering patients, their families, and support networks through the promotion of inclusive and interconnected healthcare services, with a focus on improving gender equality and the management of diverse cultures.

Strategies are developed in response to identified gaps, with specific actions established to address these issues.

These actions may encompass service design, digital design, or industrial design. To ensure a holistic experience, supporting the development and monitoring of PREMs (Patient-Reported Outcome Measures) across different care processes throughout coordinated actions.

Creating digital interfaces tailored to diverse healthcare environments, including wellness, diagnostics, and treatment, for use in wearable and medical devices, mobile apps, websites, or any human-machine interface (HMI).

Digital Design

Designing new products, from wearable devices to medical equipment for diagnostics. Considering ergonomy, the architecture, scalability, the workflows, the environment where it is placed, the brand and the user experience and interaction that is needed, starting from the initial concept to the final product.

Industrial Design

Designing processes across various stages of the patient journey to ensure seamless, efficient, and an optimised user experience in the whole healthcare services ecosystem.

Service Design​

Nacar Health, a trusted and leading design-driven health services agency.

Helping industries create concrete and meaningful impact through practical and applied solutions by establishing a shared working framework that integrates technology with a focus on user-centred approaches, all in a sustainable manner.

Private Institutions​

Startups

Healthcare Industries

Universities

Public Institutions

Patient Associations

Hospitals

Research Institutes

Trusted by a diverse range of industry and research institutes with global reach,

we have had the privilege of collaborating with them to enhance project quality and expand its reach.

VallHebron
Roche
Barcelona Health Hub
Cern
Eatris
Deepcell 1
Politecnico di Milano
UE
jozef stefan institute
Telstar
EURECAT
Consiglio
SAFE
Sentinel
Nora
lovaniensis
logo pacbio primary rgb
grifols

Projects of Healthcare Experience Design

European Union

Trustroke

Treatments

Europe

Administration

Prediction

Prevention

Personalization

Our Team

At Nacar Design, we have a team of 150+ committed professionals, including specialized healthcare designers.

Bern Donadeu SQUARE

Design Director

Bern Donadeu

Dr. Carlos Molina e1698221994765

Chief Consultant

Carlos Molina

Olivier Mache SQUARE

Strategic Design Director

Olivier Mache

Jesus Llevadias SQUARE

Business Manager

Jesús Llevadías

Carmo Requejo SQUARE

Strategic Design Lead

Carmo Requejo

carolina lauzen

Service & UX Designers

Carolina Lauzen

Javier Tejedor

Service & UX Designers

Javier Tejedor

Mariangela Locantore SQUARE

Service & UX Designers

Mariangela Locantore

Ander Soto SQUARE

Graphic Designer

Ander Soto

Magda Pique SQUARE

UX/UI Designer

Magda Piqué

Filipe Freitas

Visual Designer

Filipe Freitas

Federico Rodriguez

UI Designer

Federico Rodríguez

Gerrit Jan Veldman

UX & Industrial Designer

Gerrit Jan Veldman

Ruben belde

Industrial Designer

Rubén Belde

anna oriola

Interacton Designer

Anna Oriola

Alazne Echaniz

Service & UX Designer

Alazne Echaniz

Berto santome

UX Designer

Bertó Santomé

Eugeni Vila SQUARE

UI Designer

Eugeni Vila

gerard encabo

Digital Product Designer

Gerard Encabo

jordi vilanova

UX Designer

Jordi Vilanova

Manel Fabrega SQUARE

UX Designer & Researcher

Manel Fàbrega

stephanie pinto

UX/UI Designer

Stephanie Pinto

Valentina Branada

Service Designer

Valentina Branada

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Are you a health designer?

This could be you!

Foto equipo nacar health edited

Nacar Health Events & Initiatives

Nacar holds healthcare events focused on making technology more user-friendly and creating positive social benefits.

PXD: Patient Experience Design

A multifaceted conversation took place among renowned experts from the healthcare, design, and technology sectors. They shared success stories, best practices, and sustainable approaches to improve healthcare. The main objective was to shape the future of current healthcare, humanizing the experience and minimizing the discomfort of the main protagonist: the patient. That is to say, each one of us.