NACAR HEALTH
Healthcare Experience Design
Closing the gaps in
healthcare experience FOR
Setting
the New
Standards
1
CLINICAL NEED
2
IDEA
3
PROOF OF CONCEPT
4
PROOF OF VISIBILITY
5
PROOF OF VALUE
6
INITIAL CLINICAL TRIAL
7
VALIDATON SOLUTION
8
APPROVAL & LAUNCH
9
CLINICAL USE
10
STANDARD OF CARE
Incorporating all relevant stakeholders from the outset when initiating the planning of a new action.
Not only professionals in technology, regulation, business, and clinical domains but also the end-users and their experiences, whether they are patients, families, or any part of the healthcare support system.
A collaborative approach spanning from the initial idea to the proof of concept, its validation, and the final launch.
Design with care, care through design.
01
Empathetic
Demonstrating genuine care and closeness towards patients, caregivers, and healthcare professionals.
02
Inclusive
Ensuring that design solutions are inclusive and accessible to all individuals, regardless of their abilities or backgrounds.
03
Human-centered
Placing human experience at the core of all design decisions, focusing on their pains, needs and aspirations.
04
Reliable
Building trust and credibility through transparent and reliable communication and design practices.
05
Innovative
Striving for continuous improvement and embracing innovative design solutions to enhance healthcare experiences and outcomes.
06
Actionable
Efficiently executing, scaling and adapting to changing demands and growth without compromising performance, quality or sustainability.
Design-driven Empowerment in Healthcare
HEALTHCARE
EXPERIENCE
DESIGN
Empowering patients, their families, and support networks through the promotion of inclusive and interconnected healthcare services, with a focus on improving gender equality and the management of diverse cultures.
Strategies are developed in response to identified gaps, with specific actions established to address these issues.
These actions may encompass service design, digital design, or industrial design. To ensure a holistic experience, supporting the development and monitoring of PREMs (Patient-Reported Outcome Measures) across different care processes throughout coordinated actions.
Creating digital interfaces tailored to diverse healthcare environments, including wellness, diagnostics, and treatment, for use in wearable and medical devices, mobile apps, websites, or any human-machine interface (HMI).
Digital Design
Designing new products, from wearable devices to medical equipment for diagnostics. Considering ergonomy, the architecture, scalability, the workflows, the environment where it is placed, the brand and the user experience and interaction that is needed, starting from the initial concept to the final product.
Industrial Design
Designing processes across various stages of the patient journey to ensure seamless, efficient, and an optimised user experience in the whole healthcare services ecosystem.
Service Design
Nacar Health, a trusted and leading design-driven health services agency.
Helping industries create concrete and meaningful impact through practical and applied solutions by establishing a shared working framework that integrates technology with a focus on user-centred approaches, all in a sustainable manner.
Private Institutions
Startups
Healthcare Industries
Universities
Public Institutions
Patient Associations
Hospitals
Research Institutes
Trusted by a diverse range of industry and research institutes with global reach,
we have had the privilege of collaborating with them to enhance project quality and expand its reach.
Projects of Healthcare Experience Design
European Union
Trustroke
Treatments
Europe
Administration
Prediction
Prevention
Personalization
Our Team
At Nacar Design, we have a team of 150+ committed professionals, including specialized healthcare designers.
Design Director
Bern Donadeu
Chief Consultant
Carlos Molina
Strategic Design Director
Olivier Mache
Business Manager
Jesús Llevadías
Strategic Design Lead
Carmo Requejo
Service & UX Designers
Carolina Lauzen
Service & UX Designers
Javier Tejedor
Service & UX Designers
Mariangela Locantore
Graphic Designer
Ander Soto
UX/UI Designer
Magda Piqué
Visual Designer
Filipe Freitas
UI Designer
Federico Rodríguez
UX & Industrial Designer
Gerrit Jan Veldman
Industrial Designer
Rubén Belde
Interacton Designer
Anna Oriola
Service & UX Designer
Alazne Echaniz
UX Designer
Bertó Santomé
UI Designer
Eugeni Vila
Digital Product Designer
Gerard Encabo
UX Designer
Jordi Vilanova
UX Designer & Researcher
Manel Fàbrega
UX/UI Designer
Stephanie Pinto
Service Designer
Valentina Branada
Are you a health designer?
This could be you!
Nacar Health Events & Initiatives
Nacar holds healthcare events focused on making technology more user-friendly and creating positive social benefits.
PXD: Patient Experience Design
A multifaceted conversation took place among renowned experts from the healthcare, design, and technology sectors. They shared success stories, best practices, and sustainable approaches to improve healthcare. The main objective was to shape the future of current healthcare, humanizing the experience and minimizing the discomfort of the main protagonist: the patient. That is to say, each one of us.
